FAQ – Frequently Asked Questions

1. What products do you sell?
We sell 100% genuine digital QuickBooks desktop licenses with lifetime activation. These are delivered electronically to your email.

2. Is this a one-time payment?
Yes. All our licenses are lifetime and require a one-time payment. No monthly or yearly subscriptions.

3. How do I receive my product after purchase?
Immediately after payment, you will receive your license key, download link, and installation instructions via email.

4. Is this legal software?
Absolutely. We only sell original, legally acquired licenses that are eligible for use and activation.

5. Can I get technical support?
Yes. Our team offers email-based support to help you install and activate your QuickBooks software.

6. What payment methods are accepted?
We accept PayPal and most major credit/debit cards via secure checkout.

7. Do you offer refunds?
Due to the digital nature of the products, refunds are only issued under specific conditions outlined in our Return & Refund Policy.

8. Can I install the software on more than one computer?
Depending on the license type (e.g., Pro Plus, Premier Plus, or Enterprise), activation may be limited to a specific number of users or machines. This will be detailed on each product page.

9. I didn’t receive my email. What should I do?
Please check your spam/junk folder. If you still haven’t received it within 15 minutes, contact us at support@softilock.com.