Privacy Policy – Softilock

Your trust is important to us. At Softilock, we are fully committed to protecting your personal information and maintaining your privacy. This policy outlines how we collect, use, and protect your data in compliance with U.S. regulations, GDPR (for EU users), and industry best practices.

1. What Information We Collect

We collect only the necessary data to process your order and deliver your product:

  • Full name

  • Email address

  • Phone number

  • Billing address (for invoice purposes)

  • IP address and device data (for fraud prevention)

We do NOT store credit card information. All transactions are securely processed through trusted third-party providers such as PayPal and Stripe.

2. How We Use Your Information

We use the collected data to:

  • Process your order

  • Deliver your license via email

  • Send important order updates or support information

  • Prevent fraud and unauthorized access

  • Improve our service and website performance

3. Data Protection

Our website uses SSL encryption (https://) to secure all data transmission. We take internal security measures seriously, with:

  • Encrypted email delivery

  • Secure payment gateways

  • Strict access control

4. Third-Party Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is shared only with:

  • Payment processors (for transaction fulfillment)

  • Email service providers (for order confirmation and delivery)

5. Cookies and Tracking

We use cookies for:

  • Google Analytics (traffic insights)

  • Facebook Pixel (ad performance tracking)

  • Session handling and website functionality

You can control cookies through your browser settings at any time.

6. Your Rights

  • You have the right to access or delete your personal information.

  • You may opt out of marketing communications at any time.

  • To request data removal, email support@softilock.com.